Educational psychology Essay

School children in Durban, South Africa. In formal education, a curriculum is the set of courses and their content offered at a school or university. As an idea, curriculum stems from the Latin word for race course, referring to the course of deeds and experiences through which children grow to become mature adults. A curriculum is prescriptive, and is based on a more general syllabus which merely specifies what topics must be understood and to what level to achieve a particular grade or standard. An academic discipline is a branch of knowledge which is formally taught, either at the university–or via some other such method. Each discipline usually has several sub-disciplines or branches, and distinguishing lines are often both arbitrary and ambiguous. Examples of broad areas of academic disciplines include the natural sciences, mathematics, computer science,social sciences, humanities and applied sciences. [5] Educational institutions may incorporate fine arts as part of K-12 grade curricula or within majors at colleges and universities as electives. The various types of fine arts are music, dance, and theater. [6] [edit]Preschools Main article: Preschool education The term preschool refers to a school for children who are not old enough to attend kindergarten. It is a nursery school. Preschool education is important because it can give a child the edge in a competitive world and education climate. [citation needed] While children who do not receive the fundamentals during their preschool years will be taught the alphabet, counting, shapes and colors and designs when they begin their formal education they will be behind the children who already possess thatknowledge. The true purpose behind kindergarten is â€Å"to provide a child-centered, preschool curriculum for three to seven year old children that aimed at unfolding the child’s physical, intellectual, and moral nature with balanced emphasis on each of them. †[7] [edit]Primary schools Main article: Primary education Primary school in open air. Teacher (priest) with class from the outskirts ofBucharest, around 1842. Primary (or elementary) education consists of the first 5–7 years of formal, structured education. In general, primary education consists of six or eight years of schooling starting at the age of five or six, although this varies between, and sometimes within, countries. Globally, around 89% of primary-age children are enrolled in primary education, and this proportion is rising. [8] Under the Education For All programs driven by UNESCO, most countries have committed to achieving universal enrollment in primary education by 2015, and in many countries, it is compulsory for children to receive primary education. The division between primary and secondary education is somewhat arbitrary, but it generally occurs at about eleven or twelve years of age. Some education systems have separate middle schools, with the transition to the final stage of secondary education taking place at around the age of fourteen. Schools that provide primary education, are mostly referred to as primary schools. Primary schools in these countries are often subdivided into infant schools and junior school. In India, compulsory education spans over twelve years, out of which children receive elementary education for 8 years. Elementary schooling consists of five years of primary schooling and 3 years of upper primary schooling. Various states in the republic of India provide 12 years of compulsory school education based on national curriculum framework designed by the National Council of Educational Research and Training. [edit]Secondary schools Main article: Secondary education Students working with a teacher at Albany Senior High School, New Zealand. Students in a classroom at Samdach Euv High School, Cambodia In most contemporary educational systems of the world, secondary education comprises the formal education that occurs during adolescence. It is characterized by transition from the typically compulsory, comprehensive primary education for minors, to the optional, selective tertiary, â€Å"post-secondary†, or â€Å"higher† education (e. g. university, vocational school) for adults. Depending on the system, schools for this period, or a part of it, may be called secondary or high schools, gymnasiums, lyceums, middle schools, colleges, or vocational schools. The exact meaning of any of these terms varies from one system to another. The exact boundary between primary and secondary education also varies from country to country and even within them, but is generally around the seventh to the tenth year of schooling. Secondary education occurs mainly during the teenage years. In the United States, Canada and Australia primary and secondary education together are sometimes referred to as K-12 education, and in New Zealand Year 1–13 is used. The purpose of secondary education can be to give common knowledge, to prepare for higher education or to train directly in a profession. The emergence of secondary education in the United States did not happen until 1910, caused by the rise in big businesses and technological advances in factories (for instance, the emergence of electrification), that required skilled workers. In order to meet this new job demand, high schools were created, with a curriculum focused on practical job skills that would better prepare students for white collar or skilled blue collar work. This proved to be beneficial for both employers and employees, for the improvement in human capital caused employees to become more efficient, which lowered costs for the employer, and skilled employees received a higher wage than employees with just primary educational attainment. In Europe, grammar schools or academies date from as early as the 16th century, in the form of public schools, fee-paying schools, or charitable educational foundations, which themselves have an even longer history. MLC Kx12 in Portland, Oregon [edit]Autodidacticism Main article: Autodidacticism. Autodidacticism (also autodidactism) is self-directed learning that is related to but different from informal learning. In a sense, autodidacticism is â€Å"learning on your own† or â€Å"by yourself†, and an autodidact is a self-teacher. Autodidacticism is a contemplative, absorbing process. Some autodidacts spend a great deal of time reviewing the resources of libraries and educational websites. One may become an autodidact at nearly any point in one’s life. While some may have been informed in a conventional manner in a particular field, they may choose to inform themselves in other, often unrelated areas. Notable autodidacts include Abraham Lincoln (U. S. president), Srinivasa Ramanujan (mathematician), Michael Faraday (chemist and physicist), Charles Darwin(naturalist), Thomas Alva Edison (inventor), Tadao Ando (architect), George Bernard Shaw (playwright), and Leonardo da Vinci (engineer, scientist, mathematician). [edit]Vocational Main article: Vocational education Vocational education is a form of education focused on direct and practical training for a specific trade or craft. Vocational education may come in the form of an apprenticeship or internship as well as institutions teaching courses such as carpentry, agriculture, engineering, medicine, architecture and the arts. [edit]Indigenous Main article: Indigenous education Indigenous education refers to the inclusion of indigenous knowledge, models, methods and content within formal and non-formal educational systems. Often in a post-colonial context, the growing recognition and use of indigenous education methods can be a response to the erosion and loss of indigenous  knowledge and language through the processes of colonialism. Furthermore, it can enable indigenous communities to â€Å"reclaim and revalue their languages and cultures, and in so doing, improve the educational success of indigenous students. †[9] [edit]Anarchistic free schools Main article: Anarchistic free school An anarchistic free school (also anarchist free school and free school) is a decentralized network in which skills, information, and knowledge are shared without hierarchy or the institutional environment of formal schooling. Free school students may be adults, children, or both. This organisational structure is distinct from ones used by democratic free schools which permit children’s individual initiatives and learning endeavors within the context of a school democracy, and from free education where ‘traditional’ schooling is made available to pupils without charge. The open structure of free schools is intended to encourage self-reliance, critical consciousness, and personal development. Free schools often operate outside the market economy in favor of a gift economy. [citation needed] Nevertheless, the meaning of the â€Å"free† of free schools is not restricted to monetary cost, and can refer to an emphasis on free speech and student-centred education. [citation needed] [edit]Alternative Main article: Alternative education Alternative education, also known as non-traditional education or educational alternative, is a broad term that may be used to refer to all forms of education outside of traditional education (for all age groups and levels of education). This may include not only forms of education designed for students with special needs (ranging from teenage pregnancy to intellectual disability), but also forms of education designed for a general audience and employing alternative educational philosophies and methods. Alternatives of the latter type are often the result of education reform and are rooted in various philosophies that are commonly fundamentally different from those of traditional compulsory education. While some have strong political,scholarly, or philosophical orientations, others are more informal associations of teachers and students dissatisfied with certain aspects of traditional education. These alternatives, which include charter schools, alternative schools,independent schools, homeschooling and autodidacticism vary, but often emphasize the value of small class size, close relationships between students and teachers, and a sense of community. Alternative education may also allow for independent learning and engaging class activities. [10] [edit]Special. In the past, those who were disabled were often not eligible for public education. Children with disabilities were often educated by physicians or special tutors. These early physicians (people like Itard, Seguin, Howe, Gallaudet) set the foundation for special education today. They focused on individualized instruction and functional skills. Special education was only provided to people with severe disabilities in its early years, but more recently it has been opened to anyone who has experienced difficulty learning. [11] [edit]Education through recreation The concept of education through recreation was first applied to childhood development in the 19th century. [12] In the early 20th century, the concept was broadened to include young adults but the emphasis was on physical activities. [13] Educationalist Lawrence L. P. Jacks, who was also an early proponent of lifelong learning, best described the modern concept of education through recreation in the following quotation â€Å"A master in the art of living draws no sharp distinction between his work and his play, his labour and his leisure, his mind and his body, his education and his recreation. He hardly knows which is which. He simply pursues his vision of excellence through whatever he is doing and leaves others to determine whether he is working or playing. To himself he always seems to be doing both. Enough for him that he does it well. â€Å"(Jacks, 1932). [14] Education through recreation is the opportunity to learn in a seamless fashion through all of life’s activities. [15] The concept has been revived by the University of Western Ontario to teach anatomy to medical students. [15] ————————————————- [edit]Systems of higher education Main article: Higher education. The University of Cambridge is an institute of higher learning. Higher education, also called tertiary, third stage, or post secondary education, is the non-compulsory educational level that follows the completion of a school providing a secondary education, such as a high school or secondary school. Tertiary education is normally taken to include undergraduate and postgraduate education, as well as vocational education and training. Colleges and universities are the main institutions that provide tertiary education. Collectively, these are sometimes known as tertiary institutions. Tertiary education generally results in the receipt ofcertificates, diplomas, or academic degrees. Higher education generally involves work towards a degree-level or foundation degree qualification. In most developed countries a high proportion of the population (up to 50%) now enter higher education at some time in their lives. Higher education is therefore very important to national economies, both as a significant industry in its own right, and as a source of trained and educated personnel for the rest of the economy. [edit]University systems Lecture at the Faculty of Biomedical Engineering, CTU in Prague. University education includes teaching, research, and social services activities, and it includes both the undergraduate level (sometimes referred to as tertiary education) and the graduate (orpostgraduate) level (sometimes referred to as graduate school). Universities are generally composed of several colleges. In the United States, universities can be private and independent, likeYale University, they can be public and State governed, like the Pennsylvania State System of Higher Education, or they can be independent but State funded, like the University of Virginia. [edit]Open Higher education in particular is currently undergoing a transition towards open education, elearning alone is currently growing at 14x the rate of traditional learning. [16] Open education is fast growing to become the dominant form of education, for many reasons such as it’s superior efficiency and results compared to traditionalist methods. [17] Cost of education has been an issue throughout history, and a major political issue in most countries today. Open education is generally significantly cheaper than traditional campus based learning and in many cases even free. Many large university institutions are now starting to offer free or almost free full courses such as Harvard, MIT and Berkeley teaming up to form edX Other universities offering open education are Stanford, Princeton, Duke, Johns Hopkins, Edinburgh, U. Penn, U. Michigan, U. Virginia, U. Washington, Caltech. It has been called the biggest change in the way we learn since the printing press. [18] Many people despite favorable studies on effectivness may still desire to choose traditional campus education for social and cultural reasons. [19] The conventional merit system degree is currently not as common in open education as it is in campus universities. Although some open universities do already offer conventional degrees such as the Open University in the United Kingdom. Currently many of the major open education sources offer their own form of certificate. Due to the popularity of open education these new kind of academic certificates are gaining more respect and equal â€Å"academic value† to traditional degrees. [20] Many open universities are working to have the ability to offer students standardized testing and traditional degrees and credentials. [citation needed] There has been a culture forming around distance learning for people who are looking to enjoy the shared social aspects that many people value in traditional on campus education that is not often directly offered from open education. [citation needed] Examples of this are people in open education forming study groups, meetups and movements such as UnCollege. [edit]Liberal arts colleges. Saint Anselm College, a traditional New England liberal arts college. A liberal arts institution can be defined as a â€Å"college or university curriculum aimed at imparting broad general knowledge and developing general intellectual capacities, in contrast to a professional, vocational, or technical curriculum. â€Å"[21] Although what is known today as the liberal arts college began in Europe,[22] the term is more commonly associated with Universities in theUnited States[citation needed]. Examples include St. John’s College, Reed College, Carleton College, and Smith College. [edit]Community colleges Main article: community colleges A nonresidential junior college offering courses to people living in a particular area. ————————————————- [edit]Technology Main article: Educational technology One of the most substantial uses in education is the use of technology. Also technology is an increasingly influential factor in education. Computers and mobile phones are used in developed countries both to complement established education practices and develop new ways of learning such as online education (a type of distance education). This gives students the opportunity to choose what they are interested in learning. The proliferation of computers also means the increase of programming and blogging. Technology offers powerful learning tools that demand new skills and understandings of students, including Multimedia, and provides new ways to engage students, such as Virtual learning environments. One such tool are virtual manipulatives, which are an â€Å"interactive, Web-based visual representation of a dynamic object that presents opportunities for constructing mathematical knowledge† (Moyer, Bolyard, & Spikell, 2002). In short, virtual manipulatives are dynamic visual/pictorial replicas of physical mathematical manipulatives, which have long been used to demonstrate and teach various mathematical concepts. Virtual manipulatives can be easily accessed on the Internet as stand-alone applets, allowing for easy access and use in a variety of educational settings. Emerging research into the effectiveness of virtual manipulatives as a teaching tool have yielded promising results, suggesting comparable, and in many cases superior overall concept-teaching effectiveness compared to standard teaching methods. [citation needed] Technology is being used more not only in administrative duties in education but also in the instruction of students. The use of technologies such as PowerPoint and interactive whiteboard is capturing the attention of students in the classroom. Technology is also being used in the assessment of students. One example is the Audience Response System (ARS), which allows immediate feedback tests and classroom discussions. [23] American students in 2001, in a computer fundamentals class taking a computer-based test Information and communication technologies (ICTs) are a â€Å"diverse set of tools and resources used to communicate, create, disseminate, store, and manage information. †[24] These technologies include computers, the Internet, broadcasting technologies (radio and television), and telephony. There is increasing interest in how computers and the Internet can improve education at all levels, in both formal and non-formal settings. [25] Older ICT technologies, such as radio and television, have for over forty years been used for open and distance learning, although print remains the cheapest, most accessible and therefore most dominant delivery mechanism in both developed and developing countries. [26] In addition to classroom application and growth of e-learning opportunities for knowledge attainment, educators involved in student affairs programming have recognized the increasing importance of computer usage with data generation for and about students. Motivation and retention counselors, along with faculty and administrators, can impact the potential academic success of students by provision of technology based experiences in the University setting. [27] The use of computers and the Internet is in its infancy in developing countries, if these are used at all, due to limited infrastructure and the attendant high costs of access. Usually, various technologies are used in combination rather than as the sole delivery mechanism. For example, the Kothmale Community Radio Internet uses both radio broadcasts and computer and Internet technologies to facilitate the sharing of information and provide educational opportunities in a rural community in Sri Lanka. [28] The Open University of the United Kingdom (UKOU), established in 1969 as the first educational institution in the world wholly dedicated to open and distance learning, still relies heavily on print-based materials supplemented by radio, television and, in recent years, online programming. [29] Similarly, the Indira Gandhi National Open University in India combines the use of print, recorded audio and video, broadcast radio and television, and audio conferencing technologies. [30] The term â€Å"computer-assisted learning† (CAL) has been increasingly used to describe the use of technology in teaching. Classrooms of the 21st century contain interactive white boards, tablets, mp3 players, laptops, etc. Wiki sites are another tool teachers can implement into CAL curricula for students to understand communication and collaboration efforts of group work through electronic means. [citation needed] Teachers are encouraged to embed these technological devices and services in the curriculum in order to enhance students learning and meet the needs of various types of learners. ————————————————- [edit]Adult Main article: Adult education Adult learning, or adult education, is the practice of training and developing skills in adults. It is also sometimes referred to as andragogy (the art and science of helping adults learn). Adult education has become common in many countries. It takes on many forms, ranging from formal class-based learning to self-directed learning and e-learning. A number of career specific courses such as veterinary assisting, medical billing and coding, real estate license,bookkeeping and many more are now available to students through the Internet. With the boom of information from availability of knowledge through means of internet and other modern low cost information exchange mechanisms people are beginning to take an attitude of Lifelong learning. To make knowledge andself improvement a lifelong focus as opposed to the more traditional view that knowledge and in particular value creating trade skills are to be learned just exclusively in youth. ————————————————- [edit]Learning modalities Students in laboratory, Saint Petersburg State Polytechnical University. There has been work on learning styles over the last two decades. Dunn and Dunn[31] focused on identifying relevant stimuli that may influence learning and manipulating the school environment, at about the same time as Joseph Renzulli[32] recommended varying teaching strategies. Howard Gardner[33] identified individual talents or aptitudes in his Multiple Intelligencestheories. Based on the works of Jung, the Myers-Briggs Type Indicator and Keirsey Temperament Sorter[34] focused on understanding how people’s personality affects the way they interact personally, and how this affects the way individuals respond to each other within the learning environment. The work of David Kolb and Anthony Gregorc’s Type Delineator[35] follows a similar but more simplified approach. It is currently fashionable to divide education into different learning â€Å"modes†. The learning modalities[36] are probably the most common: * Visual: learning based on observation and seeing what is being learned. * Auditory: learning based on listening to instructions/information. * Kinesthetic: learning based on hands-on work and engaging in activities. Although it is claimed that, depending on their preferred learning modality, different teaching techniques have different levels of effectiveness,[37] recent research has argued â€Å"there is no adequate evidence base to justify incorporating learning styles assessments into general educational practice. â€Å"[38] A consequence of this theory is that effective teaching should present a variety of teaching methods which cover all three learning modalities so that different students have equal opportunities to learn in a way that is effective for them. [39]Guy Claxton has questioned the extent that learning styles such as VAK are helpful, particularly as they can have a tendency to label children and therefore restrict learning. Instruction Teacher in a classroom in Madagascar Instruction is the facilitation of another’s learning. Instructors in primary and secondary institutions are often called teachers, and they direct the education of students and might draw on manysubjects like reading, writing, mathematics, science and history. Instructors in post-secondary institutions might be called teachers, instructors, or professors, depending on the type of institution; and they primarily teach only their specific discipline. Studies from the United States suggest that the quality of teachers is the single most important factor affecting student performance, and that countries which score highly on international tests have multiple policies in place to ensure that the teachers they employ are as effective as possible. [42][43] With the passing of NCLB in the United States (No Child Left Behind), teachers must be highly qualified. A popular way to gauge teaching performance is to use student evaluations of teachers (SETS), but these evaluations have been criticized for being counterproductive to learning and inaccurate due to student  bias. [44] ————————————————- [edit]Theory Main article: Education theory Education theory can refer to either a normative or a descriptive theory of education. In the first case, a theory means a postulation about what ought to be. It provides the â€Å"goals, norms, and standards for conducting the process of education. â€Å"[45] In the second case, it means â€Å"an hypothesis or set of hypotheses that have been verified by observation and experiment. â€Å"[46] A descriptive theory of education can be thought of as a conceptual scheme that ties together various â€Å"otherwise discrete particulars. . . For example, a cultural theory of education shows how the concept of culture can be used to organize and unify the variety of facts about how and what people learn. â€Å"[47] Likewise, for example, there is the behaviorist theory of education that comes from educational psychology and thefunctionalist theory of education that comes from sociology of education. [48] ————————————————- [edit]Economics Main article: Economics of education Students on their way to school, Hakha,Chin State, Myanmar It has been argued that high rates of education are essential for countries to be able to achieve high levels of economic growth. [49] Empirical analyses tend to support the theoretical prediction that poor countries should grow faster than rich countries because they can adopt cutting edge technologies already tried and tested by rich countries. However, technology transfer requires knowledgeable managers and engineers who are able to operate new machines or production practices borrowed from the leader in order to close the gap through imitation. Therefore, a country’s ability to learn from the leader is a function of its stock of â€Å"human capital†. Recent study of the determinants of aggregate economic growth have stressed the importance of fundamental economic institutions[50] and the role of cognitive skills. [51] At the individual level, there is a large literature, generally related back to the work of Jacob Mincer,[52] on how earnings are related to the schooling and other human capital of the individual. This work has motivated a large number of studies, but is also controversial. The chief controversies revolve around how to interpret the impact of schooling. [53][54] Economists Samuel Bowles and Herbert Gintis famously argued in 1976 that there was a fundamental conflict in American schooling between the egalitarian goal of democratic participation and the inequalities implied by the continued profitability of capitalist production on the other. [55] ————————————————- [edit]History Main article: History of education Nalanda ancient center for higher learning. Plato’s academy, mosaic from Pompeii. The history of education according to Dieter Lenzen, president of the Freie Universitat Berlin 1994, â€Å"began either millions of years ago or at the end of 1770†. Education as a science cannot be separated from the educational traditions that existed before. Adults trained the young of their society in the knowledge and skills they would need to master and eventually pass on. The evolution of culture, and human beings as a species depended on this practice of transmitting knowledge. In pre-literate societies this was achieved orally and through imitation. Story-telling continued from one generation to the next. Oral language developed into written symbols and letters. The depth and breadth of knowledge that could be preserved and passed soon increased exponentially. When cultures began to extend their knowledge beyond the basic skills of communicating, trading, gathering food, religious practices, etc. , formal education, and schooling, eventually followed. Schooling in this sense was already in place in Egypt between 3000 and 500BC. [citation needed] The first large established university is thought to be Nalanda established in 427 A. D in India. [56][unreliable source? ] At its peak, the university attracted scholars and students from as far away as Tibet, China, Greece, and Persia. The first university establishments in the western world are thought to beUniversity of Bologna (founded in 1088) and later Oxford university (founded around 1096). A depiction of the University of Bologna, Italy, founded in 1088. Matteo Ricci (left) and Xu Guangqi (right) in the Chinese edition of Euclid’s Elementspublished in 1607. In the West, Ancient Greek philosophy arose in the 6th century BC. Plato was the Classical Greek philosopher, mathematician and writer of philosophical dialogues who founded the Academy in Athens which was the first institution of higher learning in the Western world. Inspired by the admonition of his mentor, Socrates, prior to his unjust execution that â€Å"the unexamined life is not worth living†, Plato and his student, the political scientist Aristotle, helped lay the foundations of Western philosophy and science. [57] The city of Alexandria in Egypt was founded in 330BC, became the successor to Athens as the intellectual cradle of the Western World. The city hosted such leading lights as the mathematician Euclidand anatomist Herophilus; constructed the great Library of Alexandria; and translated the Hebrew Bible into Greek (called the Septuagint for it was the work of 70 translators). Greek civilization was subsumed within the Roman Empire. While the Roman Empire and its new Christian religion survived in an increasingly Hellenised form in the Byzantine Empire centered at Constantinople in the East, Western civilization suffered a collapse of literacy and organization following the fall of Rome in AD 476. [58] In the East, Confucius (551-479), of the State of Lu, was China’s most influential ancient philosopher, whose educational outlook continues to influence the societies of China and neighbours like Korea, Japan and Vietnam. He gathered disciples and searched in vain for a ruler who would adopt his ideals for good governance, but his Analects were written down by followers and have continued to influence education in the East into the modern era. In Western Europe after the Fall of Rome, the Catholic Church emerged as the unifying force. Initially the sole preserver of literate scholarship in Western Europe, the church established Cathedral schools in the Early Middle Ages as centers of advanced education. Some of these ultimately evolved into medieval universities and forebears of many of Europe’s modern universities. [58] During the High Middle Ages, Chartres Cathedral operated the famous and influential Chartres Cathedral School.

Impact of Stress on Student Health Essay

The impact of stress on students who attend college or universtiy has a tangible negative effect on both physical health, and mental health. Many healthy habits from living at home (such as eating well) become obsolete, and students face a lot more deadlines as well as new responsibilities when they move away from home to go to school. Addition of stressors to a persons life not only has an effect on physical health, but it can change the way we behave and feel. Stress affects people on a physical and mental level, and it is important that we acknowledge the overwhelming nature of stress so we can properly take care of ourselves. Stress is able to have an effect on physical health because stress keeps your body in a perpetual state of fight-or-flight by producing cortisol, which is a hormone produced by the body to respond to stress. Cortisol is useful in fight-or-flight situations because: it heightens memory functions, lowers sensitivity to pain, and allows for a quick burst of energy. Elizabeth Scott, in her article Cortisol and Stress: How to Stay Healthy, states that â€Å"While cortisol is an important and helpful part of the body’s response to stress, it’s important that the body’s relaxation response be activated so the body’s functions can return to normal following a stressful event (Scott, 2011).† The problem with constant elevated levels of cortisol is that it â€Å"can weaken the activity of the immune system by preventing proliferation of T-cells (Kennedy, 2012).† Mental health is also effected by stress in students. The demand for work output increases heavily when multiple classes begin scheduling projects and tests at the same time which often makes everyone on campus feel overwhelmed. Ultimately, stress causes unnecessary frustration and tension in the b ody which makes it more difficult to learn. According to an article on dealing with stress, some of the effects of stress on thoughts, feelings and behavior are: anger, anxiety, burnout, depression, feeling of insecurity, forgetfulness, irritability, problem concentrating, restlessness, sadness, fatigue, eating too much, not eating enough, sudden angry outbursts, drug abuse, and relationship problems (Nordqvist, 2009). Female rats were repeatedly stressed in an experiment, and their litters grew up to have altered long-term memory and cognitive alterations (Lordi, B., V. Patin, P. Protais, D. Mellier, and J. Caston. N.p., Aug. 2000.). Stress in the classroom has a real potential to hamper learning capabilities. Feeling overwhelmed or flustered puts students in a state of mind where they will have difficulties paying attention and retaining information in the classroom because they are distracted by one of the vast, trivial stressors in their life. A good example of the mental distraction students deal with would be going to be d and thinking you left the oven on. It would be extremely difficult to get to sleep until you got up to check the oven. It is important for students to recognize how stress can play a role in our lives because if we manage stress it is much healthier for our bodies (and grades) in the long run. Maintaining regular habits and doing assignments sooner than later, and learning to relax in stressful situations will keep your body from entering into a state of constant tension. Stress is a function that is beneficial in certain situations, but stress in modern times is mostly caused by school or work because the human body is still the same as it was when people were hunter/gatherers; it is not made for the traditional five-day work week. Stress has a negative impact on student health, but more importantly it has a negative effect on student grades. Works Cited Kennedy, Ron. â€Å"Cortisol (Hydrocortisone)†. The Doctors’ Medical Library. Retrieved 2012-11-19. . Lordi, B., V. Patin, P. Protais, D. Mellier, and J. Caston. N.p., Aug. 2000. Web. Nordqvist, Christian. â€Å"What Is Stress? How To Deal With Stress.† Medical News Today. MediLexicon International, 11 Apr. 2009. Web. 20 Nov. 2012. . Scott, Elizabeth. â€Å"Cortisol and Stress: How to Stay Healthy.† About.com Stress Management. About.com, 22 Sept. 2011. Web. 19 Nov. 2012.

Safety Net In Storytelling Essay Example | Topics and Well Written Essays - 500 words

Safety Net In Storytelling - Essay Example With my enthusiasm to please my audience, I always want to convey the story as exciting and thrilling as I want yet I struggle with the fact that my delivery gets boring at some point. I am always disappointed with the sight of my listeners drowsy and uninterested. With all these fears and weaknesses, I find the article about safety net very helpful. It reminds me that most of my worries are also faced by almost all people and that there are certain ways to overcome them. My dilemma of mental block and forgetfulness when it comes to delivering a story is addressed by the article. I intend to put what I have learned in practice by avoiding my tendency of announcing that I actually forgot what happens next. When faced with forgetfulness, I have had developed the habit of apologizing about my forgetfulness. I have to still show confidence in myself, showing the audience that I am still in control in spite of the embarrassing situation through the other various techniques described. The struggle of keeping the storyline exciting at all times can be remedied by not promising to tell the story to the audience but announcing that I will be telling a story. I also think that allowing the audience to participate in boring scenes by asking their ideas will get the boredom out of them and at least keep them awake. Also, I believe that having a personal interest in what I am talking about will not only enable me to remember everything but will also make every single scene and part exciting.

TEM, SEM, EDS in Electron Microscopy Coursework - 1

TEM, SEM, EDS in Electron Microscopy - Coursework Example A selected area aperture is inserted into the back focal plane of the objective lens to select the required beam. When the direct beam is selected, a bright field image is formed, and when the diffracted beam is selected, a dark field image is formed. Bright field image The given micrograph shows a bright field image of a MgO crystal. The crystal specimen appears dark with a bright background. The background appears bright because only the direct beam of transmitted electrons is selected and let to pass through the aperture. The surface topology and the raised texture on top of the crystal are clearly observable. This kind of image is obtained by placing the objective diaphragm or the selected area aperture in the back focal plane of the objective lens. The aperture allows an only direct beam to pass through while blocking the diffracted beam. The direct beam appears as a bright central spot. The aperture also maintains the collection angle. As seen in the ray diagram below, the obje ctive aperture blocks the diffracted beam, allowing only the transmitted beam to reach the image plane. Darkfield image The given micrograph shows a dark field image of a MgO crystal. The crystal specimen appears lighter than the background. The background is dark. The edges of the crystal are highly pronounced. ...In case of the dark field imaging, also called as the central dark field operation, the selected area aperture is not shifted, but the incident beam is tilted to allow the scattered electrons in the diffracted beam to pass through the objective aperture. A collective ray diagram for both bright field and dark field imaging is given below: Selected Area Diffraction Pattern The given micrograph shows the selected area diffraction pattern of a MgO crystal. The lattice structure of the crystal is easily decipherable from the given SAED pattern. Diffraction from a single crystal in a polycrystalline sample can be captured if the aperture is small enough and the crystal is larg e enough. To obtain such a pattern, the selected area aperture is placed in the image plane of the objective lens and used to select only one part of the image. Using projector lenses to focus on electron beams to obtain small spots on the object surface, the diffraction patterns can be obtained. Using this pattern, the lattice of crystals can be easily studied and it is also possible to determine the orientation relationships between grains or even different phases. 2. (a) From a lattice image obtained from a single crystal of BaZrO3 (Fig. 4) determine the magnification. Compare this with the magnification obtained using the scale bar.

Diaspora e-Class Essay Example | Topics and Well Written Essays - 1000 words

Diaspora e-Class - Essay Example In the middle of growing living standards, Indonesia’s education system has been improved over past years. This fact can be seen from the presence of numerous new educational institutions in Indonesia which provide international education standards. Of note is that although the total population of Indonesia is 250 million, a factor that has caused Indonesia to be the fourth largest most populous country in the world, there is only a small percentage of the Indonesian population that has managed to receive proper education. This is an indicator of the fact that most Indonesians haven’t clearly understood the prospects of their country. Indonesian students are essentially the backbone of the country. Therefore, Diaspora e-Class believes that it can make positive contributions to the country by providing impoverished Indonesian students with a proper education through the use of online education. By using the internet, it is now possible for unfortunate Indonesian students in remote area to access online education. Diaspora e-Class gathers volunteers from Indonesian students studying abroad to motivate as well as teach English to students from impoverished schools in Indonesia. The Indonesian school system is rather quite diverse and immense. With an estimated over 2.6 million teachers serving over 50 million students across more than 250,000 schools in different locations within the country, Indonesia’s school system is considered to be the third largest education system within the Asian region and the fourth largest education system globally. The rate of enrollment in primary schools located in poor districts is below 60%, a percentage with compares negatively to that of enrollment within well-off districts that tend to have universal enrolment. Although Indonesia has managed to make an impressive recovery after

The Ocean in Crisis Research Paper Example | Topics and Well Written Essays - 2250 words

The Ocean in Crisis - Research Paper Example In some places like arid desert where fresh water is not readily available, ocean water serves as a lifeline for societies who can decrease its salt content to a safe level. Humanity’s dependence on the oceans is not a recent development, but has existed for thousands of years, ever since man first realized that he could master the resources that the ocean has to offer. Humans are not beyond that basic dependence on regulation and equilibrium in how they interact with the vast oceans of earth. Unfortunately, much of this equilibrium between the health of oceans and the health of civilizations has disappeared in the last century, with the rise of grave threats to the world’s seas. Problems such as acidification, climate change, pollution, and overfishing have resulted in the need for civilizations to rethink how they exploit the oceans to support necessary institutions. Of course, the existence of these threats is not always clear, so the purpose of this paper is to eluc idate some of the inevitable dangers humans pose to the oceans and how those dangers can be reversed. Acidification Acidification is a process of decreasing the pH level of some substance—in this case, earth’s oceans. The process of acidification is occurring at a faster rate because of higher levels of carbon dioxide in the atmosphere. Because levels of carbon dioxide in the earth’s atmosphere remain relatively stable, the excess carbon dioxide is taken up by the oceans (Raven and Falkowski). Dissolved carbon dioxide produces acids such as carbonic acid and bicarbonate. A lower pH has the effect of making ocean waters more acidic, which means most importantly that oceanic calcifying organisms such as corals, crustaceans, echinoderms, mollusks, foraminifera, and others will be vulnerable to the negative effects of a more acidic ocean. Fundamental disruptions to the ecosystems of these organisms that lie at the bottom of the ocean’s food chain will have pr ofound, and most likely irreversible, influences life in the ocean (Nienhuis, Palmer and Harley 10). Keith Sherwood and Craig Idso argue against those who claim ocean acidification poses a significant problem to earth’s largest ecosystem based on a review by Hendriks et al., published in 2010. According to the report, warnings that ocean acidification poses a significant long-term threat to marine biodiversity are based on theoretical models that do not account for numerous biological phenomena and are not supported by empirical observation. According to Sherwood and Idso, biological processes are capable of homeostasis against significant changes in pH levels within the range predicted during the 21st century. However, the essential contradiction here is that the conclusion being offered by Sherwood and Idso is based on the same theoretical models that they claim are not supported by empirical observation earlier; that is, â€Å"the range predicted during the 21st centuryâ €  is a prediction based on a theoretical model of how acid levels in the bulk waters of the oceans will change. A major problem Sherwood and Idso do not address is whether predictions about acid level increases are actually reliable when by their own admission, Sherwood and Idso do not think so. Perhaps acid levels will rise much more than predicted, which would call into the question their conclusion that homeostasis can make up the difference. Climate Change Climate change and ocean acidificati

International Logistics Essay Example | Topics and Well Written Essays - 500 words

International Logistics - Essay Example Availability is mandatory. Thus, huge containers are now cut to size to accommodate faster and efficient services. In order to attain such professionalism, global corporate houses have become centres of corporate structures, centred on the principles of co-operation and partnership; outsourcing of logistics functions. Globalization and outsourcing has opened new vistas for shipping lines, forwarders, terminal operators, road haulers, rail operators and barge operators. Together they provide new value-added services as an integrated package. Danzas (since 1999 part of Deutsche Post), Schenker/BTL (the merger between Schenker Logistics and Scansped) and Ku hne und Nagel have evolved from basic forwarders to full logistics service providers. This has led to increased costs on operations. Improvements in terminal and landside operations are required to lower the cost on door-to-door servicing and savings at sea, one reason why shipping companies are expanding their scope to include terminal operations and hinterland transportation. For this, they seek faster port clearances, and better loading/unloading facilities. Participate in the planning and/or implementation of new (intermodal) transport services.

How is the theme of friendship developed in merchant of Venice Essay

How is the theme of friendship developed in merchant of Venice - Essay Example Friendship between Antonio and Bassanio is both deep and complex. Male friendship is usually formed in the course of life when men share particular experiences, for example, helping each other in difficult situations. In friendship, each person is willing to sacrifice his life to help his friend, and this makes the bonds even stronger. In The Merchant of Venice, the nature of friendship between Antonio and Bassanio is different. Indeed, it is possible to say that it seems to be one-sided with Antonio being a better and more devoted comrade. From the very first scene, the audience gets to know that all Antonio worries about is not his business, which is at stake, but his friend Bassanio. It is even possible to say that Antonio is in love with his friend; perhaps, he is jealous, and this is what causes his melancholy. While critics still argue on the issue of Antonio’s affection to Bassanio, the fact remains that Antonio cares about his friend more than Bassanio cares about him. Bassanio, in his turn, seems to take advantage of such affection. The matter is that he is used to live outside of his means and always relies on Antonio to give him money. As Shakespeare puts it into Bassanio words, â€Å"To you, Antonio, / I owe the most, in money and in love, / And from your love I have a warranty / To unburden all my plots and purposes / How to get clear of all the debts I owe† (I. I. 132-136). Apart from financing all the plans and affairs Bassanio has, Antonio also chooses to support his friend in quite an unusual way so that Bassanio is happy. In particular, despite the fact that all the assets Antonio has are spread out, he does not give up an idea to secure happiness of Bassanio. He goes to his enemy Shylock and agrees â€Å"seal unto this bond†, to give one pound of his flesh if he cannot pay off the debt (I. I. 169). At the same time, Bassanio tries to be a good friend as well. He remembers whom he owes his happiness and

Summarization for 7 chapter of the weather makers Essay - 1

Summarization for 7 chapter of the weather makers - Essay Example The effects of clouds on global warming are still being investigated (Flannery 153-165). The Commitment and Approaching Extreme Danger (Seventeen) Although most of the greenhouse gases that was emitted during the WWI as our great-grand mothers stoked their fuel stoves is still warming the earth, It is not until about 2050 that we will be able to begin feeling the full effect of those greenhouse gases that happen to still be in circulation. The Earth’s current average temperature stands at around 59 degrees F and a slight increase could potentially wipe out most of the world’s species and billions of people (Flannery 166-170). Leveling the Mountains (Eighteen) The temperature drops by about 1 degree F for every distance of about one hundred yards travelled up a mountain. Without this effect, mountains would not be any different from the lowlands that surround them. In the past, when the world warmed at a rapid pace, most of the mountain-dwelling species used to inexorabl y and swiftly retreat to the cooler higher regions. It is possible to accurately calculate when some of these mountain dwelling species will become extinct given the current rate of global warming. The only species that stands to gain from the effects of global warming as animals retreat to the cooler temperatures are the four strains of malaria causing parasites (Flannery 171-177). How Can They Keep On Moving? (Nineteen) This is a brief chapter of the book in which Flannery seeks to explain just how climate change might potentially impact the world’s various habitats in the coming decades. Previously, Most of the world’s species had been able to escape the potentially catastrophic effects of climate change by moving up the mountains to the cooler parts where they could be able to find favorable temperatures necessary for their survival. However, as a result of global warming, there has been the formation of large water bodies being formed from the melting ice that ser ve in inhibiting the movement of these animals up the mountains. Various human activities such as buildings and fences are also playing a huge role in blocking the routes that these species normally use for migration. The effects of climate change are not limited to affecting only the animal species as various plant species are also being negatively impacted as well. Flannery explains how they fynbos which is one of the six floral kingdoms in the world and is found in the Cape Fold Mountains stands to lose nearly half of all its present species by the year 2050 if migration is restricted. Flannery is keen to point out that if immediate action were to be taken, we could potentially be able to save at least two species for every species that is killed failure to this, three out of every five of these species will not survive to see the turn of the century (Flannery 178-183). Boiling the Abyss (Twenty) In the past, scientist thought that the dying of most deep-sea dwelling fish immedia tely they happened to be brought up to the surface by the trawling nets used by marine biologists was attributed to the change in pressure. Modern scientists have proven this to be wrong and have attributed the deaths to temperature change. These fish are used to surviving in water temperatures that are close to zero and the surface temperatures are too high for them. The ocean is separated into different layers based on temperature. If perchance the ocean happens to absorb too much CO2, it

The limitation of powers of European Community member states in the Essay

The limitation of powers of European Community member states in the field of commercial activity in the light of creation of a single market in goods - Essay Example Another form of cooperation, the European Atomic Energy Community was also established in 1957 and came into force in 1958. The above three treaties established the cooperation among six European countries - the ones that began the efforts for the establishment of common interests and policies in the European region. In accordance with Van Gerven (2005, p.710) among the three treaties existed at the period the most important was ‘the European Economic Community, which created, progressively, a common market of goods, persons, services, and capital subject to free competition and with a common commercial policy, and which was applicable to all economic sectors (including agriculture and transport) not addressed by the other two treaties’. Through the years, the European Community was enlarged through the participation of more countries of Europe. On the other hand, the targets set by the European Union were also differentiated. One of the most important differentiations w as that introduced with the Single European Act (1986, February) which targeted the improvement of the conditions of the European market and the interpretation of the rules included in the article 14(2) EC that describe the frontiers of the common market area. At a next level, the monetary, judicial and political integration of the European Union was targeted by the member states. The above targets were supported by the Maastricht Treaty (1992) and the Amsterdam Treaty (1997). The treaties of Maastricht and Amsterdam developed the role of the European Union promoting its power to intervene in the political and monetary decisions on member states. Specific issues related with the acceptance of the European Union by the member states were also supported through the above two treaties. Towards this direction, it is noticed by Youngs (2001, p.30) that ‘the Maastricht treaty for the first time listed the

Women in Psychology Essay Example for Free

Women in Psychology Essay Inez Beverly Posser (1895-1934) was America’s first Black female psychologist. Not only is this significant in itself, it is also the adversity she overcame growing up to get there. And later, in the profound research in her dissertation that caused controversy as well as groundbreaking discoveries regarding education and integration vs. segregation as it relates to psychology. Inez was born into a family with 10 other siblings where she attended â€Å"schools for colored† in Texas. Since her family was poor, it was decided early on that they could only afford to send the oldest child (a son named Leon) to college, and once graduated that he would pave the way financially to help his siblings to attend college. However, it was apparent that Inez’s desire to attend college was greater than her brothers. Leon realized this and persuaded his parents to send her to college instead. Inez attended a historically black college at Prairie View AM University. With a two year certificate she began to teach elementary school and then worked as a teacher at a high school. (this teaching experience, I’m sure, will prove influential in her later research topic, where she addressed segregated vs. integrated public schools). She went on to finish her Bachelors Degree at Samuel Houston college in 1926. To attend graduate school she was forced to leave Texas due to segregation. Undeterred, she completed her Master’s degree at the University of Colorado and in 1933 she received her PhD in psychology at the University of Cincinnati. The first female African American to achieve this degree. What makes Inez a pioneer in psychology was the fact that she was the first female African American to earn her PhD in psychology in America. Coupled with her research and study of segregated vs. integrated schools, of which she did her dissertation. Her conclusions  from that research, caused much controversy with the citizens as well as amongst her peers. (para 6) It is in this research where she concluded that black school children fare far better in black schools than they do in integrated schools. Her findings were controversial in their time. It is interesting to note that her conclusions of this study came decades before the Brown vs. Board of Education Court decision in 1954. In fact, even before the Civil Rights movement took hold across the country. (online: Civil Rights Timeline, authors: Brunner Haney, 2007). She had some support from other prominent African American figures of that time. One of those prominent figures that reluctantly agreed with her research was W.E.B. Dubois, believing that until the prejudicial attitudes of the white teachers against black students changed, only then would integrated schools be a positive environment for black students. (Americas First Black Female Psychologist,† 2008, p.1 para 6) In her research, through a psychological perspective, she examined self-esteem and personality variables in the African American middle school students attending integrated schools, and the African American middle school students attending segregated schools in the Cincinnati area. In her conclusion she found that black children in schools with black classmates being taught by black teachers fared far better than the students alike in the integrated schools. Even more astounding, â€Å"she found that the children from the integrated schools experienced more social maladjustment, felt less secure in their social relations, and had less satisfactory relations with their families. They were also more likely to feel inferior at school, had less satisfactory relationships with their teachers and were more eager to leave school early.†( Americas First Black Female Psychologist,† 2008, p.1 para.5). Why did Inez’s research and conclusion cause such controversy? There are many  different views that can be drawn on the research and conclusions. First, since Inez was African American herself, this may have conflicted within her African American community. Why? Since African Americans have been struggling for equal rights and equality in education, this would seem to go against what her own race has been struggling to achieve. On the surface it would appear that way. However, her research was from a psychological perspective that had not yet been considered or researched. Ironically, her conclusions in her study in her dissertation could also be useful as the topic of desegregation that did not come along until decades after her study. The question that was answered even before its time, is how desegregation would effect the students themselves. Would this have a positive or negative effect on their education? If equality was to be reached in the public school system wouldn’t this have to also mean that the African American students would also fare better than in integrated schools? What’s the use in achieving desegregation if it is going to have such a negative impact on the African American students? If you will notice, the word â€Å"integrated† is used in place of â€Å"desegregation† in her study since desegregation had not yet even been addressed! As you can imagine, many different views, arguments, and psychological perspectives can be drawn from Inez’s research and conclusions on integrated schools vs. segregated schools. Hence, any time a psychological study can stir controversy, arguments, or ideas within the psychology community, that in itself proves it is a study of great significance! At a time when prejudice ran deep, where women were trying to gain equality, and segregation was still in force; most citizens would not even consider or given much thought on such a controversial topic as segregation vs. integration. Nor was there ever any studies, that I am aware of, as to how it affects the students themselves. Inez was way beyond her time in not  only her acceptance as a psychologist by her peers, but in her dissertation where she voiced her results of the study. She was a pioneer for Black women in the field of psychology. Sadly, Inez’s life was cut short in a tragic car crash near Shreveport, La. after returning from a visit with her family in Texas. She was 38 years old at the time of her death. (An approximation, since her actual birth date is unknown) Thankfully, she was able to help six of her siblings financially to attend college, and was instrumental in helping many black students in gaining college funds for college and graduate school. (para 8) Since her untimely death at such a young age, it begs one to wonder, how much more she could have contributed to the field of psychology? The inscription on her tombstone reads: â€Å"How Many Hopes Lie Buried Here†. I guess this is a question that is the sentiment of many. Afterthought In reading her conclusions of her research, coupled with a previous experience, I can see that this makes sense: Coming from an all white school myself growing up, it was only when I entered high school did I encounter one black student who attended our school. I later befriended him and he explained to me that he came from an â€Å"all Black† school, but due to a move from an â€Å"all Black† area, he was transferred here. He voiced his feelings of inferiority. Not only did he feel he did not â€Å"fit in†, he wanted to go back to the â€Å"all Black† school. What is significant to mention is that he was also well behind his classmates in his studies when he arrived at the high school. This is important because it makes it clear that the â€Å"all Black† school was inferior in the education he was receiving. Since he started out behind the rest of the students, it was a constant struggle to get his grades even up to a C. This seems to conclude that the Black schools coupled with poorer neighborhoods tend to lack in the better education that is offered in the all white, upper class neighborhoods. That in itself is an inequality that I observed through this student. Despite the fact that he knew this school afforded him a better education than he was receiving, he still did \not want to be here and wanted to go back to his old school where he â€Å"fit in†. As I read Inez’s conclusion, through my experience with my Black friend, I feel it further enforced her findings.

Mersey Side Case Essay Example for Free

Mersey Side Case Essay Background Problem Statement Diamond chemicals is a leading propylene producer and a major player in the chemicals industry worldwide. However the share of the company had fallen from  £60 at the end of 1999 to  £30 in 2000 on account of worldwide economic slowdown and poor financial performance. Given the prevalent scenario, it was time to obtain funds from corporate headquarters for a modernization program for Merseyside project. This project will not only renovate and rationalize a production line but also make up for deferred maintenance and increase production efficiency. Lucy Morris is the Plant Manager at Merseyside and by nature she is a high achiever and a Notre dame MBA. Frank Greystock is the Controller, President of Diamond Chemicals. To make a compelling case, Frank and Lucy try to make a financial model to calculate the NPV, IRR and Payback period for this project but are challenged on several aspects. To pursue their endeavor, they need to correct the model as per the feedback from the shareholders and management. Thus the problem statement is to suggest corrections to the existing model and thus calculate the NPV, IRR and payback period which would not be challenged further and the project could be approved. Methodology and Results In addition to the baseline model presented in Exhibit 2 of the case study, four cash flow models were built considering the following criteria: * Cannibalization: This model was directly taken from the case study and was used as a starting point for reference. This model presents the information that Greystock included on the analysis that was submitted to Morris. Cannibalization of demand: This model reflects a reduced output at Rotterdam. The cannibalization aspect is obtained by shifting the added volume from the plant in Holland (Rotterdam) to the plant England (Merseyside) regardless of the fact that both plants operate under the same company. * Excess transport needed: This model accounts for a  £2 million  for the purchase of rolling stock to support the anticipated growth of the firm. The funds would be used to purchase tank cars to be used at Merseyside. * Including EPC project: This model includes the recommendation provided by Griffin Tewitt, assistant plant manager at Merseyside. This model reflects the detrimental effects of including a project that adds no value, to the original model. By itself, the EPC project does not stand a chance of approval, thus the only effect that it has, by bundling with the polypropylene project, is to increase the paylack period, lower NPV and reduce the IRR of the overall project. * Recommended model which consists all the right variables’ values: This model contains all the adjusted variable with the recommendations that our team would follow, if placed in the position of Morris. This accounts for The Results from these were as follows: | Baseline| Cannibalized| Excess Transport| EPC| Recommended| IRR| 25.9%| 21%| 22%| 21.43%| 31.47%| NPV (MM)|  £ 8.95 |  £ 5.75 |  £ 6.16 |  £ 5.00 |  £ 13.37 | PBP (Yrs)| 3.61| 4.09| 3.95| 4.08| 3.20| Thus we can see for the recommended model as the NPV is  £ 13.4 Million and the investment required it  £ 9 Million, it is a lucrative project. The recommended model above considers a 3% inflation which varies from 1.2 – 5.1% in UK. Considering this variation the following graph shows how the NPV and IRR would change with inflation The company charges a 3.5% for overhead investments. However, as the project is expected to reduce overhead costs, increase efficiency, output and reduce the power consumption, this overhead investment fee should be waived. If this waiver is implemented, the NPV increases to  £15.0 Million. The Purchase Cost of Rolling Stock is currently considered as  £ 2 Million. This would be used for transportation needs arising due to the anticipated excessive demand. However this investment would be made regardless of the project and hence only a part of the investment should be considered for the modeling purposes. What proportion of the investment would be used  specifically for this project will determine the value of the Purchase Cost of Rolling Stock that would be definitely lesser than  £2 Million. Currently, the model is based on the assumption that the production will run on full capacity and the sales team will be able to sell all of the throughput. This assumption should be tested and, if not valid, the variation should be accounted in the model. Conclusions and Recommendations * Using the recommended model as a basis for comparison, against the original model, Merseyside is a promising project because the NPV is  £ 13.4 Million and the investment cost is  £ 9 Million with a payback period of 3.2 years and IRR of 31.47%. . * Greystock’s model did not account for inflation. The inflation rate of 3% should be considered in the final analysis. This changes the NPV from  £9.7 Million to  £13.4 Million, a  £3.7 Million difference. * The sunk costs  £0.5 Million should not be considered * In case the overhead investment cost can be waived as the project itself aims at reducing overhead investments; the NPV would be  £ 15.0 Million * The Purchase Cost of Rolling Stock is considered  £ 2 Million which can be lowered considering the actual increase in transportation * The Customer retention can vary and depending on the anticipated demand the NPV, IRR and Payback period might change References: i. Darden Business Publishing: Diamond Chemicals PLC (A): The Merseyside Project ii. http://www.bankofengland.co.uk/publications/Pages/inflationreport/infrep.aspx iii. Class 1 2 Presentations from Operations Cost and Risk Management

Impact of immigration: The UK hospitality sector

Impact of immigration: The UK hospitality sector Immigration may be defined as a process of movement of people into a country for various purposes like education, tourism, job etc. The most significant immigration movement may be observed as the tourists movement for the purpose of leisure and holiday. A very important aspect associated with the immigration process is the enrichment of the culture. However there have also been the instances of the unauthorised movement of the refugees into a nation. This is a drawback. Immigration process has a positive impact on the developed economy like UK. Hospitality and Tourism sector contributes to as much as 6% in the GDP of the nation. The significant contribution is due to the availability of the business opportunities for the facilities like hotels, tour planners, business events organizers, motels, outings planners, etc. The people, who are involved in rendering these services to the tourist, serve the need of the people in a foreign nation and at the same time generate the employment opportunities as well. Immigration figures reveal that the Europe has recorded largest number of immigrants viz. 70.6 million in year 2005. UK has witnessed the major immigration since World War II. The prisoners and the workers who were brought into the country to help to rebuild the post war situation have remained in the nation and become an integral part of the nation. Research Objectives: The objectives of the dissertation are to study the Current Immigration Legislation of UK identify its Impact on the Hospitality and Tourism Industry. Rationale of the project: The rationale of the project is to to study the Current Immigration Legislation of UK identify its Impact on the Hospitality and Tourism Industry. The research also undertakes the motivation related aspects to drive the people interest towards UK tourism, which is highly cost effective, and impacts of the achievement of these objectives. Research methodology: The Research Methodology comprises of formulation definition of problem, which will include a detailed study, and investigation of the issues pertaining to the motivation and strategies of the UK hospitality and tourism issues as per the immigration legislation of UK. The study will comprise of the identification of the major drivers and cost aspects associated with the immigration legislation of UK. The usage of the UK immigration legislation involved in the smooth adoption of the changing mindset among tourists and the people directly or indirectly involved in the hospitality sector, which will be in due course of time be the key to success. A survey will be conducted to analyze the current Immigration Legislation of UK and its Impact on the Hospitality and Tourism Industry. Impact of Immigration on hospitality sector of UK The hospitality sector of UK is very diverse in nature. This sector comprises of 14 industries that includes hotels to catering services to cleaning services. The turnover of hospitality sector of UK is around 135 $ billion every year. This sector employs 1.9 million of people in more than 180,000 establishments. Most of the people are employed by private sector and around 500,000 people provide their hospitality services to other sectors like education and all (People 1st 2006a). Most of the small enterprises that employ ten people account for 75 percent of hospitality industry of UK and among them most of the enterprises are part of large organizations (Lucas 2004). The labor employed by the hospitality sector of UK account for 45 percent of labor market (People 1st 2006a). The 1.9 million of people employed in the hospitality sector represent 7 percent of overall working population of UK. Among 1.9 million of people most of the people are employed by restaurants of UK. The workforce of hospitality industry in UK consists of young people, student, women, ethnic groups, and migrants (Wood, 1997). Anderson et al, (2006) stated that Most of the immigrants stay in a country for a limited period of time like most of Eastern European migrants stay in UK for a limited period of time and returns to their home countries and thereby affecting the hospitality and other sectors of UK. In order to correct this situation Minister David Lammy stated that british employers should only impact proper training to their employees rather than developing reliance on their workers (Caterer, 2007). Earlier migrants in UK usually worked in back of functions like kitchen services, and other services where in they have to limit their interaction with their customers like room service or cleaners (Anderson et al, 2007). Most of non-British people in hospitality sector are hotel porters rather than mangers. As shown in (LFS, 2007) survey there are around 23.4 non-British hotel porters and 8.6 percent of hotel managers. Migrants in hospitality sector of UK share commonalities with British workers in their long working hours, minimum pay or holiday allowances and other employment practices. (Wright and Pollert, 2006). Hospitality and Tourism sector of Ireland In order to study the impact of immigration on the hospitality and tourism industry we are targeting only one country of UK in our research in order to make our research work more comprehensive and valuable that is Ireland. The hospitality and tourism sector is the most important sector of Ireland. It is the large employer for immigrants in UK. The hospitality and tourism sector currently employ more than 130,000 workers and among them 30 percent are immigrants (autumn 2007). The number of immigrants employed in this sector is more than double the entire Ireland economy. In the year 2004 Ireland invited immigrants in their labor market and majority of immigrants are from Eastern Europe. In hospitality sector there has been a massive increase in immigrants from 5,700 in 2004 to 22,500 in the year 2007. The hospitality sector of Ireland consists of small and medium sized properties. There are around 854 hotels in Ireland with the total room capacity of 45,773 according to survey of tourism business and employment in the year 2005. There has been an increase in the room capacity of Ireland hospitality industry of around 5000 rooms from the year 2001 (Failte, 2005). There are many hotel properties in Ireland like Dublin that has 143 hotels, the West that has 137 hotels and many more. There are 2,542 licensed restaurants in Ireland in the year 2005 (Failte Ireland, 2005b) that were located in the Dublin region, eastern and southern region of Ireland. There are also unlicensed in Ireland that account for 1,316 premises (Failte Ireland, 2005c) In the year 2003 Tourism policy Review group was established in order to view the economic growth of hospitality and tourism Industry of Ireland due to increased number of visitors from million in the year 2003 to 10 million visitors in the year 2012 as predicted by Tourism Policy review group. The aim objective of establishing this group is to attract and recruit skilled workers in Ireland and enhance the economic condition of Ireland (Fà ¡ilte Ireland, 2005d). As stated by Failte in the year (2005d), Immigration in ireland will lead to various changes like in demographic factors of Ireland like changes in the age structure of Irish population, immigration will lead to tough competition for domestic workers and will lead to shortage of laborers for the hospitality sector (Failte Ireland, 2005d) Migrants and Employment As Stated above the total employment in hotel and restaurants grew from 112,600 in the year 2004 to 130000 in the year 2007. This shows that there have been increase in the employment rate of 15 percent. From the above diagram we can say that the total employment in Ireland grew from 1894,000 to 2,141,000 i.e. an increase of 13 percent can be seen in the employment rate in Ireland only. The growth in the employment rate was rapid in this sector other than any other sectors of Ireland. From the above table we can also see that the number of Irish population employed by this sector is reducing whereby the number of other nationalities people employed by this sector is increasing rapidly and hence the number of migrants employed by this sector is increasing rapidly. As shown in the above figure the number of immigrants employed by this sector has been increased from 18 percent in the year 2004 to 30%. The total number of migrants employed by Ireland alone has rise from 6 percent in the year 2004 to 12 percent in the year 2007. Immigration has become of the most important factor in UK due to increased foreign born population in UK over the past 40 years. The rapid increase in the level of immigration has challenged the domestic labor market due to increase number of foreign born workers in UK. Immigration has also resulted into various benefits like eliminating the shortage of labor supply in the market, enhancing the work ethic and raising the productivity level, helps in developing good trade relations with their home countries. Impact of Immigration on hospitality sector of UK The hospitality sector of UK consists of various industries like hotels, restaurants, and public houses. Today migrant labors play an important role in hospitality sector of UK due to availability of huge number of migrants that are motivated to work for longer hour at a lower cost and that is the reason why immigration laws play an important role in hiring labor in the labor market. Today many employers are concerned with the immigration law because tightening of immigration laws will have a negative impact for employers to utilize the capabilities of low cost workers and will affect their profits. The turnover of UK hospitality sector from their 14 industries is around $ 135 billion every year. The number of people employed by hospitality sector of UK is around 1.9 million people. Majority of people are employed by the private sector of hospitality industry and around 500000 people provide their hospitality serves in other sectors like education, and other sectors. (People 1st 2006a). The workforce of 1.9 million people employed by this sector of UK represents 7 percent of overall population in UK. In UK restaurants employ huge number of people and 57 people employed by them are women. The workforce of hospitality sector of UK consists of young people, women, ethnic and migrants (Lucas, 2004). Dickinson et al, (2008), Migrant Workers: Economic Issues and Opportunities, SQW Consuliting, ViewPoint Series, Issue 2 The availability of cheap airline travel has enabled free movement of people across the globe. Over a period of 10 years there has been a huge immigration in European Union. The huge membership of immigration in European Union and relatively strong economy of UK has resulted into large inward immigration in UK. Over the period of 15 years there has been a huge inward immigration in UK. The rise in immigration in UK started from 1997. From the year 1991 to 2000 the net inward migration in England of nearly 1.9 million and the migration in UK was on its peak in the year 2004 that is of 2,36,000 migration. In UK there has been huge inflow of migration from various countries. This paper looks at the scale of recent in-migration and its economic contours, rather than the implications of migration for public services and the housing market. It highlights a number of issues that regional, sub-regional and local organisations need to address if they are to promote sustainable economic competitiveness, in the context of large-scale international labour flows: à ¢Ã¢â€š ¬Ã‚ ¢ successfully filling vacancies in high-skilled sectors to drive productivity by ensuring the necessary amenities are in place to attract and keep mobile workers with skills that are in demand à ¢Ã¢â€š ¬Ã‚ ¢ maintaining the competitiveness of businesses by incorporating the learning and practices of migrant workers à ¢Ã¢â€š ¬Ã‚ ¢ making the most of the mix of complementary skills that in-migration brings so that people concentrate their time on the activities they are most suited to à ¢Ã¢â€š ¬Ã‚ ¢ using migrant workers skills to the maximum effect in order to raise productivity and minimise competition for low paid/low skilled work often involving support in speaking English and gaining access to social networks with up-to-date job information à ¢Ã¢â€š ¬Ã‚ ¢ developing a similar work ethic among all parts of the labour force employers often cite migrant workers work ethic as a reason for employing them over UK-born workers à ¢Ã¢â€š ¬Ã‚ ¢ developing strategies for the long term viability of firms and sectors that appear to be reliant on a supply of low-paid, low-skilled workers from overseas. Immigration There is a huge growth in the share of immigration in UK. As shown below there has been huge growth in the working age immigration population in UK. Over the period of 15 years there has been 6.8 million immigration in UK. But in the year last quarter of 2008 UK has experienced decline in the number of immigrants due to economic downturn. The data on immigration comes from two sources: the Labour Force Survey (LFS) and International Passenger Survey (IPS). As per LFS the rate of inflow immigrants in UK has been falling from 2006 where as according to IPS the immigrants flow in UK is stable from 2006 to 2009. And the net inflow of immigration in UK is decreasing from 2007 from the highest inflow level of 200,000 to the current level of 147,000. The level of immigration depends on two factors economic performance of the country and its immigration policy. In UK immigration basically depends on its economic performance and its immigration policy. The immigration policy of UK follows a points-based immigration system that is UK aimed to restrict immigration from outside EU and encourage those people that are skilled. But in practice the number of people that comes in UK is for study or family reunion rather that work related reasons. Today immigration has increased in all countries over a period of time. The level of immigration has increased from 10.7% in the year 1998 to 13.8% in the year 2007. There are many countries that have experienced growth in their immigration level like Spain, Austria, Ireland and US (OECD, 2009). UK is ranked on the average level in terms of immigration i.e. the number of immigrants that come in UK. In UK the level of immigration has increased in all regions. London is one of the countries in UK that has experienced a high level of immigration. Where do immigrants settle? While the stock of immigrants has risen in all regions over time, it has risen most in London. Although there is some evidence to suggest that new immigrants are more regionally dispersed than in the past, immigrants constituted 39% of Londons population in 2009 (see Figure 2). The geographical dispersion of immigrant share across local areas is much larger. Around 60% of the working age populations of Brent and Westminster were born overseas compared with less than 3% of the populations of Knowsley or Redcar Cleveland. Benefits of Immigration Immigration leads to various benefits. It helps labor to move across the borders and ensure to do good job at good place. Immigration helps to reduce shortage of labor from the market. UK is a huge market and therefore it attracts huge labors. In UK there are labor shortages in some areas like in retail and hospitality sector due to huge turnover and high demand for skilled workers. The other advantages of immigration are immigrants are typically younger and are expert in some niches and helps company to balance their pension provision. Immigration also helps economy to grow through producing goods and services for the economy. Some experts stated that immigration leads to reduce the wage of workers that are in direct competition with them. Immigration on the other hand leads to high cost due to huge demand for their housing, health and other welfare facilities. Immigration has become one of the most important issues in UK. There has been rapid growth in the population of UK due to immigration from the year 1990. It was predicted that the population of UK will grow at rapid level from 60.6 million in the year 2006 to 71.1 million by 2031(ONS, 2006) and two third of the population growth in UK will be from immigration in UK. Immigration in UK in the year 2006 has achieved a high record of 591,000 people coming in UK. Immigration is not the only issue seen in UK. Today due to growth in global migration immigration is the main important factor of population growth in various countries. The growth of migration has resulted from various factors like changes in political factors, availability of cheap communication, and availability of opportunities in various countries. The major factor of movement of population is due to cheap air travel which encouraged many people to travel easily at various parts of globe for business visit purpose or leisure trips. In UK, Immigration and hospitality are associated directly and contribute towards the GDP of the nation. The association is mutually beneficial and helps the legislation planners in making appropriate provisions. Till now, this factor has been absolutely ignored by the planners, as the critical relationship that exists between hospitality and the immigration was not given adequate focus. As per the recent data published by the UKs Bureau of Labour Statistic to an extent of about 1.6 million hotel restaurant employees in the UK are immigrants or other individuals that have been foreign nationals. By 2003, it was a recorded fact that to an extent of one quarter of food service managers, have been born abroad thereby making the hotel restaurant industry a hospitality based sector that have employed one of the most diversified cross-cultural section of employees that have been immigrated from the diversified background and culture. During last few years, UK has introduced several immigration rules as a part of immigration legislation which comprises of the procedures like, naturalization, Visa services, tourist work permit and UK working visa. These rules form critical planning parameters for the hospitality and tourism industry in the country. The idea behind the opening of these opportunities is to benefit by the immigration of the highly skilled people. In UK the program of the immigration of highly skilled people is known by the name of highly skilled Migrant Programme (HSMP). The UK government introduced the program in its legislation, in year January 2002. This has been a successful effort. With the advent of the HSMP, hospitality sector has received a high boost. In UK, however the Tier-1 has replaced HSMP. This is a part of the five tier points based system used by UKs new strategic plan that is supposed to cater to the associated needs like study, training, work etc. These new routes are developed towards the enrichment of the hospitality sector. With the high skilled people the trend is however to seek extensions so as to remain under Tier 1. For Indian immigrants in UK, they are required to file the initial highly skilled migrant applications that are mandatory under the Tier 1 (General) rules. This was followed by the rest of the world on 30 June 2008 as the Tier 1 (General) scheme fully replaced the HSMP. The immigrant supported Visa program is processed by the UK Border Agency. It takes a period of several months for the processing of the UK visa application. It is due to various reasons that delays occur specially one may seek the whole day there and later on find that the applicant has failed to submit all the relevant documentation. Keeping in mind the above lags the UK Border agency has opened several counters that are authorized to seek the application form for the visa application and submit visa. This is another example of the planned hospitality that is benefiting the people willing to make entry into the nation. Mayer Brown,( 2009), Global Hospitality Leisure Update. Impact of immigration legislation on hospitality Tourism Industry of UK There is a huge impact of immigration on hospitality tourism industry of UK. The major impact of immigration in UK is on the Labour market of UK. In order to improve the labout market of UK the government of UK has developed new policies regulations. The new regulations of UK make it simply for UK employers to hire new immigrations in domestic market by putting more responsibilities on UK employers whereby employers has to keep a regular check maintain a up to-date records of immigrations. According toThe British Hospitality Association there are around 1.5 million people in UK hospitality tourism sector among which 23 percent of employees are foreigners in UK. In order to reduce the impact of immigrations on UK labour market the governemtn of UK is using a three effective strategies that are there should be increased penalities for offenders, the employer should strictly follow the employment law while employing foreigners in their organizations and all employers should implemen t a new point based system for skilled workers (Mayer Brown,2009). According to the government of UK, any employers that hire illegal workers in their organization will be charged with a fine of upto  £10,000 per illegal worker. And if the employers hire illegal immigrants in their organization knowingly then the employers will charged with an unlimited fine with 2 years of imprisonment. As this law was enforced in the year 2007 in UK, the largest fine charged by UK government till now is of  £30,000. The nest strategy of UK government in order to restrict immigration in their country is by enforcing strict regulation regarding employment law in UK. Employers are charged with a fine if they are caught for hiring illegal workers or immigrants in their organizations. In the year 2007 only 15 employers in UK were caught for hiring illegal immigrants in their organizations. And in the year 2008 500 cases were seen for hiring illegal immigrants in their organizations. The government of UK has also restricted the illegal hiring of employees from the t hird party also. According to Government of UK, those organizations that outsource their work from the third party will also be liable if they are found to hire illegal immigrants knowingly or unknowingly(Mayer Brown,2009). The third strategy used by government of UK in order to restrict ineffective immigration in their country was by implementing new points based system. The implementation of new points-based system for skilled workers was the most important strategy of government of UK to improve immigration law in their country. The new points-based system was based on Australian model that replace the earlier work permit scheme in UK (Mayer Brown,2009).. The new points- based system of UK needed employers of UK to obtain a license that is issued by UK Broder agency so as to offer jobs to skilled workers. An employer that has enabled license has to obtain sponsorship certificate to employ foreigners if the skilled vacancy is not filled in by the resident workers. Before employing migrant the employers have to advertise about the vacancy in newspaper for minimum 2 weeks and if in these 2 weeks no resident is eligible for the vacancy then employer can issue certificate to employ skilled migrants. Apart from this the employees have to attaint certain number of points for qualifications, earning, English speaking skills. All these requirements need to be fulfilled by immigrants in order to be employed in UK. But certain exemptions are possible for internal transfers for those occupations wherein there is a huge requirement for workers. In hospitality Tourism industry of UK only chefs are required due to major shortage of chefs in UK oth er than this no other workers are required or fall under shortage occupations (Mayer Brown,2009).. Hospitality and Tourism sector of Ireland In order to study the impact of immigration on the hospitality and tourism industry we are targeting only one country of UK in our research in order to make our research work more comprehensive and valuable that is Ireland. The hospitality and tourism sector is the most important sector of Ireland. It is the large employer for immigrants in UK. The hospitality and tourism sector currently employ more than 130,000 workers and among them 30 percent are immigrants (autumn 2007). The number of immigrants employed in this sector is more than double the entire Ireland economy. In the year 2004 Ireland invited immigrants in their labor market and majority of immigrants are from Eastern Europe. In hospitality sector there has been a massive increase in immigrants from 5,700 in 2004 to 22,500 in the year 2007. The hospitality sector of Ireland consists of small and medium sized properties. There are around 854 hotels in Ireland with the total room capacity of 45,773 according to survey of tourism business and employment in the year 2005. There has been an increase in the room capacity of Ireland hospitality industry of around 5000 rooms from the year 2001 (Failte, 2005). There are many hotel properties in Ireland like Dublin that has 143 hotels, the West that has 137 hotels and many more. There are 2,542 licensed restaurants in Ireland in the year 2005 (Failte Ireland, 2005b) that were located in the Dublin region, eastern and southern region of Ireland. There are also unlicensed in Ireland that account for 1,316 premises (Failte Ireland, 2005c) In the year 2003 Tourism policy Review group was established in order to view the economic growth of hospitality and tourism Industry of Ireland due to increased number of visitors from million in the year 2003 to 10 million visitors in the year 2012 as predicted by Tourism Policy review group. The aim objective of establishing this group is to attract and recruit skilled workers in Ireland and enhance the economic condition of Ireland (Fà ¡ilte Ireland, 2005d). As stated by Failte in the year (2005d), Immigration in Ireland was lead to various changes like in demographic factors of Ireland like changes in the age structure of Irish population, immigration also lead to tough competition for domestic workers and shortage of laborers for the hospitality sector (Failte Ireland, 2005d) The impact of immigration on Employment Policy of Ireland The following table depicts the employment in Ireland As Stated above the total employment in hotel and restaurants grew from 112,600 in the year 2004 to 130000 in the year 2007. This shows that there have been increase in the employment rate of 15 percent. From the above diagram we can say that the total employment in Ireland grew from 1894,000 to 2,141,000 i.e. an increase of 13 percent can be seen in the employment rate in Ireland only. The growth in the employment rate was rapid in this sector other than any other sectors of Ireland. From the above table we can also see that the number of Irish population employed by this sector is reducing whereby the number of other nationalities people employed by this sector is increasing rapidly and hence the number of migrants employed by this sector is increasing rapidly. As shown in the above figure the number of immigrants employed by this sector has been increased from 18 percent in the year 2004 to 30%. The total number of migrants employed by Ireland alone has rise from 6 percent in the year 2004 to 12 percent in the year 2007. The impact of immigration on trade union membership The trade union membership in Ireland is decreasing. The drop in the trade union membership is faster among men than women and the reduction of trade union membership is faster amongst non-Irish employees. Trade Union membership in Ireland, 1994-2002 As shown above the trade union membership is falling among all employees from 1994 to 2004. Traditionally the density of trade union is higher in Dublin than any other part of the country but now it is lower in Dublin. As stated by Grainger Crowther, 2007, the data on trade union membership on Ireland shows that trade union membership is higher by women than men and the membership rises with the employees qualifications with their occupations. In hospitality tourism sector of UK, the trade union membership in 1994 was over one fifth of all employees but from 2004 it was decreasing drastically. And in hotels restaurants the fall was largest in the same period. Trade Union Membership in Hospitality sector in 2006 The micro-data survey of QNHS stated that in 2006 overall trade union membership has decreased to 32.2 percent. It also stated that the overall trade union membership in hospitality sector of Ireland was merely 9 percent which is the lowest amongst the entire sector other than agriculture. The table shows that in hospitality sector the density of trade union membership is lower among women that among men in hospitality sector and the immigrants women membership were only 1.6 percent. Pay and Occupational Structure of hospitality sector of Ireland Some jobs in hospitality sector of Ireland are well paid jobs. The below table shows the wage structure all the sectors of Ireland. The above table shows that the average weekly earnings of hospitality sector is lowest than the entire service sector. The analysis done by QNHS shows that this sector has a large number of low skilled workers and have limited professional and limited number or administrative workers in this sector. Hotels restaurants: Occupational structure 2001 2006 The above table shows that majority of jobs in this sector are classified as personal protective sector and other services are managers administrators, professional and all. Impact of Immigration on hospitality sector of UK The hospitality sector of UK is very diverse in nature. This sector comprises of 14 industries that includes hotels to catering services to cleaning services. The turnover of hospitality sector of UK is around 135 $ billion every year. This sector employs 1.9 million of people in more than 180,000 establishments. Most of the people are employed by private sector and around 500,000 people provide their hospitality services to other sectors like education and all (People 1st 2006a). Most of the small enterprises that employ ten people account for 75 percent of hospitality industry of UK and among them most of the enterprises are part of large organizations (Lucas 2004). The labor employed by the hospitality sector of UK account for 45 percent of labor market (People 1st 2006a). The 1.9 million of people employed in the hospitality sector represent 7 percent of overall working population of UK. Among 1.9 million of people most of the people are employed by restaurants of UK. The workforce of hospitality industry in UK consists of young people, student, women, ethnic groups, and migrants (Wood, 1997). Anderson et al, (2006) stated that Most of the immigrants stay in a country for a limited period of time like most of Eastern European migrants stay in UK for a limited period of time and returns to their home countries and thereby affecting the hospitality and other sectors of UK. In order to correct this situation Minister David Lammy stated that british employers should only impact proper training to their employees rather than developing reliance on their workers (Caterer, 2007). Earlier migrants in UK usually worked in back of functions like kitchen services, and other services where in they have to limit their interaction with their customers like room service or cleaners (Anderson et al, 2007). Most of non-British people in hospitality sector are hotel porters rather than mangers. As shown in (LFS,